STANDARD TERMS AND CONDITIONS
FOR SUPPLY OF GOODS AND SERVICES OF
Katie Sweep Ltd
Company number 11192582
VAT Registration Number 287 302 200
2 Clifton Moor Business Village
James Nicolson Link
In this document the following words shall have the following meanings:
1.1 "Agreement" means these Terms and Conditions together with the terms of any
applicable Specification Document;
1.2 "Customer" means the organisation or person who purchases goods and services
from Katie Sweep LTD;
1.3 "Intellectual Property Rights" means all patents, registered and unregistered designs,
copyright, trade marks, know-how and all other forms of intellectual property
wherever in the world enforceable;
1.4 "Specification Document" means a statement of work, quotation or other similar
document describing the goods and services to be provided by the Supplier;
1.5 "Supplier" means Katie Sweep LTD, Skipbridge Farmhouse, Skipbridge Farm, York, YO26 8EZ.
2.1 These Terms and Conditions shall apply to all contracts for the supply of goods and
services by the Supplier to the Customer.
2.2 Before the commencement of the services the Supplier shall submit to the Customer
a Specification Document which shall specify the goods and services to be supplied
and the price payable. The Customer shall notify the Supplier immediately if the
Customer does not agree with the contents of the Specification Document. All
Specification Documents shall be subject to these Terms and Conditions.
2.3 The Supplier shall use all reasonable endeavours to complete the services within
estimated time frames but time shall not be of the essence in the performance of any
3 PRICE AND PAYMENT
3.1 The price for the supply of goods and services are as set out in the Specification
Document and for standard work, available on the website, www.katiesweep.co.uk . The Supplier shall invoice the Customer on delivery.
3.2 Invoiced amounts shall be due and payable once the goods have been delivered. The
Supplier shall be entitled to charge interest on overdue invoices from the date when
payment becomes due from day to day until the date of payment at a rate of 1.5% per
annum above the base rate of the Bank of England. In the event that the Customer’s
procedures require that an invoice be submitted against a purchase order to
payment, the Customer shall be responsible for issuing such purchase order before
the goods and services are supplied.
4 SPECIFICATION OF THE GOODS
All goods shall be required only to conform to the specification in the Specification
Document. For the avoidance of doubt no description, specification or illustration
contained in any product pamphlet or other sales or marketing literature of the
Supplier and no representation written or oral, correspondence or statement shall
form part of the contract.
5.1 The date of delivery specified by the Supplier is an estimate only. Time for delivery
shall not be of the essence of the contract and the Supplier shall not be liable for any
loss, costs, damages, charges or expenses caused directly or indirectly by any delay
in the delivery of the goods.
5.2 All risk in the goods shall pass to the Customer upon delivery.
Title in the Goods shall not pass to the Customer until the Supplier has been paid in
full for the Goods.
7 CUSTOMER`S OBLIGATIONS
7.1 To enable the Supplier to perform its obligations under this Agreement the Customer
7.1.1 co-operate with the Supplier;
7.1.2 provide the Supplier with any information reasonably required by the
7.1.3 obtain all necessary permissions and consents which may be required before
the commencement of the services; and
7.1.4 comply with such other requirements as may be set out in the Specification
Document or otherwise agreed between the parties.
7.2 The Customer shall be liable to compensate the Supplier for any expenses incurred
by the Supplier as a result of the Customer’s failure to comply with Clause 7.1.
7.3 Without prejudice to any other rights to which the Supplier may be entitled, in the
event that the Customer unlawfully terminates or cancels the goods and services
agreed to in the Specification Document, the Customer shall be required to pay to the
Supplier as agreed damages and not as a penalty the full amount of any third party
costs to which the Supplier has committed and in respect of cancellations on less
than five working days’ written notice the full amount of the goods and services
contracted for as set out in the Specification Document, and the Customer agrees this
is a genuine pre-estimate of the Supplier’s losses in such a case. For the avoidance
of doubt, the Customer’s failure to comply with any obligations under Clause 7.1 shall
be deemed to be a cancellation of the goods and services and subject to the payment
of the damages set out in this Clause.
7.4 In the event that the Customer or any third party, not being a sub-contractor of the
Supplier, shall omit or commit anything which prevents or delays the Supplier from
undertaking or complying with any of its obligations under this Agreement, then the
Supplier shall notify the Customer as soon as possible and:
7.4.1 the Supplier shall have no liability in respect of any delay to the completion of
7.4.2 if applicable, the timetable for the project will be modified accordingly;
7.4.3 the Supplier shall notify the Customer at the same time if it intends to make
any claim for additional costs.
8 ALTERATIONS TO THE SPECIFICATION DOCUMENT
8.1 The parties may at any time mutually agree upon and execute new Specification
Documents. Any alterations in the scope of goods and/or services to be provided
under this Agreement shall be set out in the Specification Document, which shall
reflect the changed goods and/or services and price and any other terms agreed
between the parties.
8.2 The Customer may at any time request alterations to the Specification Document by
notice in writing to the Supplier. On receipt of the request for alterations the Supplier
shall, within 5 working days or such other period as may be agreed between the
parties, advise the Customer by notice in writing of the effect of such alterations, if
any, on the price and any other terms already agreed between the parties.
8.3 Where the Supplier gives written notice to the Customer agreeing to perform any
alterations on terms different to those already agreed between the parties, the
Customer shall, within 5 working days of receipt of such notice or such other period
as may be agreed between the parties, advise the Supplier by notice in writing
whether or not it wishes the alterations to proceed.
8.4 Where the Supplier gives written notice to the Customer agreeing to perform
alterations on terms different to those already agreed between the parties, and the
Customer confirms in writing that it wishes the alterations to proceed on those terms,
the Specification Document shall be amended to reflect such alterations and
thereafter the Supplier shall perform this Agreement upon the basis of such amended
9.1 The Supplier warrants that as from the date of delivery for a period of 12 months the
goods and all their component parts, where applicable, are free from any defects in
design, workmanship, construction or materials. Any additional warranties described
in the specification document are manufacturers warranty only.
9.2 The Supplier warrants that the services performed under this Agreement shall be
performed using reasonable skill and care, and of a quality conforming to generally
accepted industry standards and practices.
9.3 Except as expressly stated in this Agreement, all warranties whether express or
implied, by operation of law or otherwise, are hereby excluded in relation to the goods
and services to be provided by the Supplier.
The Customer shall indemnify the Supplier against all claims, costs and expenses
which the Supplier may incur and which arise, directly or indirectly, from the
Customer’s breach of any of its obligations under this Agreement, including any
claims brought against the Supplier alleging that any goods and/or services provided
by the Supplier in accordance with the Specification Document infringes a patent,
copyright or trade secret or other similar right of a third party.
11 LIMITATION OF LIABILITY
11.1 Except in respect of death or personal injury due to negligence for which no limit
applies, the entire liability of the Supplier to the Customer in respect of any claim
whatsoever or breach of this Agreement, whether or not arising out of negligence,
shall be limited to the price paid by the Customer to which the claim relates.
11.2 In no event shall the Supplier be liable to the Customer for any loss of business, loss
of opportunity or loss of profits or for any other indirect or consequential loss or
damage whatsoever. This shall apply even where such a loss was reasonably
foreseeable or the Supplier had been made aware of the possibility of the Customer
incurring such a loss.
11.3 Nothing in these Terms and Conditions shall exclude or limit the Supplier’s liability for
death or personal injury resulting from the Supplier’s negligence or that of its
employees, agents or sub-contractors.
Either party may terminate this Agreement forthwith by notice in writing to the other if:
12.1 the other party commits a material breach of this Agreement and, in the case of a
breach capable of being remedied, fails to remedy it within 30 calendar days of being
given written notice from the other party to do so;
12.2 the other party commits a material breach of this Agreement which cannot be
remedied under any circumstances;
12.3 the other party passes a resolution for winding up (other than for the purpose of
solvent amalgamation or reconstruction), or a court of competent jurisdiction makes
an order to that effect;
12.4 the other party ceases to carry on its business or substantially the whole of its
12.5 the other party is declared insolvent, or convenes a meeting of or makes or proposes
to make any arrangement or composition with its creditors; or a liquidator, receiver,
administrative receiver, manager, trustee or similar officer is appointed over any of its
13 INTELLECTUAL PROPERTY RIGHTS
All Intellectual Property Rights produced from or arising as a result of the
performance of this Agreement shall, so far as not already vested, become the
absolute property of the Supplier, and the Customer shall do all that is reasonably
necessary to ensure that such rights vest in the Supplier by the execution of
appropriate instruments or the making of agreements with third parties.
14 FORCE MAJEURE
Neither party shall be liable for any delay or failure to perform any of its obligations if
the delay or failure results from events or circumstances outside its reasonable
control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire,
the act or omission of government, highway authorities or any telecommunications
carrier, operator or administration or other competent authority, or the delay or failure
in manufacture, production, or supply by third parties of equipment or services, and
the party shall be entitled to a reasonable extension of its obligations after notifying
the other party of the nature and extent of such events.
15 INDEPENDENT CONTRACTORS
The Supplier and the Customer are contractors independent of each other, and
neither has the authority to bind the other to any third party or act in any way as the
representative of the other, unless otherwise expressly agreed to in writing by both
parties. The Supplier may, in addition to its own employees, engage sub-contractors
to provide all or part of the services being provided to the Customer and such
engagement shall not relieve the Supplier of its obligations under this Agreement or
any applicable Specification Document.
The Customer shall not be entitled to assign its rights or obligations or delegate its
duties under this Agreement without the prior written consent of the Supplier.
If any provision of this Agreement is held invalid, illegal or unenforceable for any
reason by any Court of competent jurisdiction such provision shall be severed and the
remainder of the provisions herein shall continue in full force and effect as if this
Agreement had been agreed with the invalid illegal or unenforceable provision
The failure by either party to enforce at any time or for any period any one or more of
the Terms and Conditions herein shall not be a waiver of them or of the right at any
time subsequently to enforce all Terms and Conditions of this Agreement.
Any notice to be given by either party to the other may be served by email, fax,
personal service or by post to the address of the other party given in the Specification
Document or such other address as such party may from time to time have
communicated to the other in writing, and if sent by email shall unless the contrary is
proved be deemed to be received on the day it was sent, if sent by fax shall be
deemed to be served on receipt of an error free transmission report, if given by letter
shall be deemed to have been served at the time at which the letter was delivered
personally, or if sent by post shall be deemed to have been delivered in the ordinary
course of post.
20 ENTIRE AGREEMENT
This Agreement contains the entire agreement between the parties relating to the
subject matter and supersedes any previous agreements, arrangements,
undertakings or proposals, oral or written. Unless expressly provided elsewhere in
this Agreement, this Agreement may be varied only by a document signed by both
21 NO THIRD PARTIES
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
22 GOVERNING LAW AND JURISDICTION
This Agreement shall be governed by and construed in accordance with the law of
England OR Scotland and the parties hereby submit to the exclusive jurisdiction of
the English OR Scottish courts.
KATIE SWEEP LTD - PRIVACY NOTICE
Katie Sweep Limited is committed to Data Protection and guarding your privacy. We will hold any personal information that you supply, or that we are given, securely within the UK in order to provide Katie Sweep Limited services. We will only collect very limited basic personal data from you such as your name, address and contact details in order to respond to your enquiry, enter into a contract with you or manage your account. We do not record any personal data from you that we do not require.
Your personal data may be shared with the National Association of Chimney Sweeps (NACS) as part of its monitoring of professional sweeps activities, and with Katie Sweep Limited’s financial business advisors in order to meet its statutory business reporting obligations, it will not be used, or provided to 3rd parties, for marketing purposes.
If you would like further information about how Katie Sweep Limited uses personal data, including your rights to data correction and erasure, please contact email@example.com
You have a responsibility to ensure that the data that you provide to us is correct. If its incorrect, please let us know by contacting firstname.lastname@example.org
If you would like to review the information we have collected on you, please see the contact email address above and state what information you wish to access. Only applications made in writing will be considered and you will receive a written response within 30 days of a request being made.
You have the right to withdraw consent for personal data processing at any time and have the information we retain on you erased if it is your wish and Katie Sweep Limited does not have a legitimate reason for retaining it.
You retain other rights in relation to expressing or withdrawing consent, right to be informed and for data portability along with data rectification, automated decisions/profiling and objections. More details on these rights can be found at the Information Commissioner’s Office web site ico.org.uk, where you may also lodge a complaint if you feel that Katie Sweep Limited has not met its Data Protection obligations.
DATA PROTECTION POLICY FOR KATIE SWEEP LIMITED
The protection of Personal and Non Personal (Technical) data is recognised as being important and therefore will be managed, protected and secured. All personal data will be treated confidentially in accordance with the EU General Data Protection Regulation (EU 2016/679) under the control of Katie Sweep Limited Data Security
Hardcopy data will be secured within a locked environment at all times when in transit or storage and access will be granted to authorised persons only.
Electronic data will be stored on laptop hard drives, protected by password protection, the laptops also secured within a locked environment when in transit (in vehicle) or use (office location).
Katie Sweep Limited will ensure that it maintains appropriate and current software protection on all electronic devices that it utilises.
AUTHORISED PERSONS AND DATA SHARING
Only persons authorised by Mrs K Wiggins, the proprietor of Katie Sweep Limited will be granted access to data. Mrs K Wiggins will be the nominated individual responsible for data protection.
Personal Data may be shared with third party financial advisors and statutory bodies (HMRC) as part of the proof of invoicing and income required for accounts generation and tax audit purposes.
Personal and technical data regarding services provided or appliance status data may be shared with the individual commissioning a service (landlord or agent) in the event that the resident is not the recognised owner or their authorised agent. It may also be shared with the National association of Chimney Sweeps as part of its professional monitoring activities.
DATA RETENTION AND DELETION
Only the data necessary for the provision of the requested services and/or goods will be collected. It will be retained within the UK for the purposes of administering and managing customer and supplier accounts, and as required under statutory obligations.
The data retention period will be determined by applicable legislation, in particular the requirement to provide evidence for tax audits 7 years after the end of the financial year to which the information applies.
If not determined by legislation, data will be deleted 2 years after the end of the enquiry or service/goods provision to which it applies.
Data will be securely destroyed and/or disposed of after the end of the defined retention period.
DATA BREACH MONITORING
Under the GDPR there are strict requirements for the notification in the event of a data breach. If there is reasonable grounds to believe that any personal data has been lost, the applicable GDPR notifications will be made as required to the ICO and/or the individual data subject.
Katie Sweep Limited will act on any notification that personal data may have been breached, and separately will undertake periodic review to ensure all hardcopy data remains secured.
TRANSPARENCY OF DATA PROCESSING AND DATA SUBJECTS RIGHTS
Under the GDPR all personal data should be processed lawfully, transparently and fairly. To ensure that data subjects are aware of their rights, Katie Sweep Limited will provide individuals with Privacy Notices which set out what personal data is processed, for what purposes and why, and who it is shared with. In addition, they will be advised of their rights including their right to see, amend, and have erased their personal data.
In support of this, individuals have the right to make a personal data Subject Access Request that will be responded to with one month as per the GDPR requirements.
Where required, individual consent will be required for any activities that require consent, such as direct marketing for instance if undertaken.